Contact
Talk to a real HVAC pro. Not a call center.
Size confusion? MERV questions? Weird OEM cabinet? Every message gets a human answer within one business day.
The team
Melody StollOffice Manager · Orders & customer careOrder status, shipping, returns, and subscription changes. Your order lands on her desk first. mstoll@advancedthermalconcepts.com
Eric CraneManaging Partner · Filter Club & wholesaleThe online store, contractor accounts, and bulk pricing. Founded ATC in 2003. ecrane@advancedthermalconcepts.com
J.R. RundlesManaging Partner · HVAC LeadCertified Master HVAC technician. Equipment, systems, and which MERV your blower can handle. jrrundles@advancedthermalconcepts.com
Who you'll actually reach
Melody StollOffice Manager · Orders & customer careOrder status, shipping, returns, and subscription changes. Your order lands on her desk first. mstoll@advancedthermalconcepts.comEric CraneManaging Partner · Filter Club & wholesaleThe online store, contractor accounts, and bulk pricing. Founded ATC in 2003. ecrane@advancedthermalconcepts.comJ.R. RundlesManaging Partner · HVAC LeadCertified Master HVAC technician. Equipment, systems, and which MERV your blower can handle. jrrundles@advancedthermalconcepts.com- Mon-Fri, 8a-6p CT, messages answered within one business day
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