Contact
Talk to a real HVAC pro. Not a call center.
Size confusion? MERV questions? Weird OEM cabinet? Every message gets a real answer from our team within one business day.
The team
Melody StollOffice Manager · Orders & customer careOrder status, shipping, returns, and subscription changes. Your order lands on her desk first.mstoll@ advancedthermalconcepts.com
Eric CraneManaging Partner · Filter Club & wholesaleThe online store and contractor orders. Founded ATC in 2003.ecrane@ advancedthermalconcepts.com
J.R. RundlesManaging Partner · HVAC LeadCertified Master HVAC technician. Equipment, systems, and which MERV your blower can handle.jrrundles@ advancedthermalconcepts.com
Who you'll actually reach
Melody StollOffice Manager · Orders & customer careOrder status, shipping, returns, and subscription changes. Your order lands on her desk first.mstoll@
Eric CraneManaging Partner · Filter Club & wholesaleThe online store and contractor orders. Founded ATC in 2003.ecrane@
J.R. RundlesManaging Partner · HVAC LeadCertified Master HVAC technician. Equipment, systems, and which MERV your blower can handle.jrrundles@- Mon-Fri, 8a-6p CT, messages answered within one business day
- Office: 125 Gilhaven Dr, Paducah, KY 42003
- A Kentucky company, shipping to the lower 48 states
